Kent Center
  • Chestertown, MD, USA
  • Full Time

Kent Center, Inc. is a not-for-profit organization that provides highly personalized 24-hour a day services for adults who have a broad spectrum of developmental disabilities, such as intellectual disabilities, autism, cerebral palsy, and/or physical disabilities.  Since 1970, the mission of Kent Center has been to ensure the safety and well being of each individual family member, treat them with respect and dignity and provide enriching opportunities and choices which will enable them to independently live, work and contribute positively to our community to the greatest extent of their abilities. 

We are seeking a full-time team leader to join our team, working out of our Chestertown office.  The ideal candidate would be a self-starter willing to working independently, supervising a diverse and growing staff that works in the Residential programs. This position requires someone to be creative, organized and dependable.  Primary job duties include:

  • Provide support for the team, covers for other staff, on-call as needed, etc.
  • Oversees documentation, program logs, headcounts, behavior sheets and audits, shift paper work.
  • Supervises/Performs Activities of Daily Living (ADL) management and supervision.
  • Supervises/Performs medication monitoring, ensuring adequate documentation and procedures.
  • Role models positive behavior while assisting youth towards independence and encourages efforts towards recovery /rehabilitation.
  • Oversees/Performs basic crisis assessment, interventions, management, etc.
  • Completes required reports timely and completely (Occurrence, Facility, Maintenance, corrective reports, Inventory, House Supplies List, Absentee Reports, etc.) Documents all interactions, observations, & plans.
  • Provides basic supportive counseling to Residential clients.
  • Supervises/Performs client contacts/ transportation activities with: agencies, medical offices, schools, stores, hospitals, community events.
  • Is responsible for and monitors client safety and safe work environment, i.e. inspects building, ensures that doors and windows are locked and that safety equipment and lights are working, and program supplies are adequate.
  • Responsible for identifying staffing needs, coordinating with human resources, interviewing, following hiring procedures, & submitting paperwork.
  • Supervises use of time, while ensuring overtime is approved and hours worked are scheduled effectively.
  • Implements team building events and/or staff morale incentives to promote a healthy working environment.
  • Participates in community events involving clients and staff.
  • Implements team building events for clients to participate with each other fostering positive relations.
  • Demonstrates leadership by following all policies and procedures about employee behavior, dress code, professionalism, and performance levels.
  • Performs timely scheduled staff meetings with shift supervisors and general staff as required.
  • Enforces, among all subordinates, policies and procedures about employee behavior, dress code, professionalism, and performance levels.
  • Responsible for quality assurance aspects of the custody & care component: identifies deficiencies, develops strategies, initiates corrective action, updates QA book, submits incident reports & summarizes data, assists with audits/reviews, ensures compliance with standards/contract/ policies, inspects/spot checks, etc.
  • Gathers, revises, & presents documentation: grievance book, control logs, shift logs, utensils count, sharps count, mechanical restraints, head count logs, chronological notes, behavioral reports and other reports as required.
  • Participates and has input into treatment planning and ensures compliance with treatment plan.


The candidate must:

  • Be proficient with Microsoft Office
  • Have reliable transportation and a valid drivers license
  • Be creative, flexible and organized
  • Willing to work with a diverse team of skilled professionals
  • Be solution-focused
Kent Center
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